Published by Arjun Narayan on 16th June 2006
UN Secretary Generals of the past
1961 - 1971: U Thant, Burma
1972 - 1981: Waldheim, Kurt
1982 - 1991: Javier Perez de Cuellar, Peru
1992 - 1996: Boutros Boutros Ghali, Egypt
1997 - 2006: Kofi Annan
Published by Arjun Narayan on 14th June 2006
Published by Arjun Narayan on 8th June 2006
Key Points:
- Immaterial of however bad the news is, the customer would like to hear from you.
- Communicate, Communicate, Communicate
- Proactive management, focus on the right issues, and an unambiguous internal communication is the key to circumvent crisis
http://www.thesmarttechie.com/Magazine/Fullstory.asp?aid=BZT238644242
Published by Arjun Narayan on 8th June 2006
